My-Guides collects information that personally identifies you ("Personal Information") in case you choose to register with a My-Guides service. We require your first and last names, as well as your email address in order to authenticate users and provide access to My-Guides accounts.
If you choose not to register or provide Personal Information, you can still use our website anonymously. But you will not be able to access areas that require registration. Only the domain name from which you access the Internet, the Internet address and the date and time you access our website are logged. My-Guides uses this information to analyze trends and to measure the number of visitors to our website.
We may use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and your time spent at our website, and to gather broad demographic information. This allows us to see which parts of our website users are visiting. We do not link IP addresses to anything personally identifiable. This means, for instance, that a user's session will be tracked, but the user will remain anonymous. We do not use this information for any other purposes.
In short, My-Guides does not sell registrant information to lists. My-Guides may share non-personal, summary information regarding My-Guides users with partners or other third parties. However, we will not share any individual customer information outside of the contracted partners and third parties without first receiving the individual's prior written approval.
My-Guides may create, host and provide discussion forums, newsgroups, blogs or other public environments to My-Guides users and general public. Any information disclosed in blogs or forums is considered public and each user is responsible for and should exercise caution when disclosing any Personal Information in such areas. My-Guides is not responsible for any action taken as a result of information presented or received in such areas.
During your visit to our website, so-called "cookies" are saved to your computer. These "cookies" register information about navigation of your computer on our website (loaded pages, date, time of day and length of visit etc.) which we can access during your next visit in order to adapt the website to your personal requirements and optimize loading times. We also use this information to enter your data into enquiry forms and suchlike so that you do not need to fill them in yourself again and again.
You have the option to control the acceptance of cookies yourself and, if you wish, to block them entirely by appropriately configuring your browser.
Your account is password-protected so that you have secure access to the My-Guides portal and Personal Information stored on your website. It is the user's responsibility to protect the security of their password. We do not take responsibility for any undesirable information disclosure due to password insecurity.
My-Guides has an internal security system which encrypts customer passwords to protect them from being divulged or accessed by anyone other than you. Neither My-Guides employees nor any of its contractors can access your password. We will not ask you for your password via email, phone nor using any unsolicited ways.